Services Support
Our dedicated Central Services Corporate Team provides support and leads innovative strategy and practices for the entire business, including HR and team development, finance and technology innovation.
Embracing Innovation: Technology and Transformation at Bruton Knowles
At Bruton Knowles, we are committed to leveraging cutting-edge technology to enhance efficiency, support our team, and deliver exceptional service to our clients. Our forward-thinking approach has recently been reinforced by a significant investment in key digital infrastructure projects—marking a transformative period for the firm and setting the stage for continued growth beyond our current hubs across the UK.
Key Projects Driving Innovation
- Project Waymark
A flagship investment, Project Waymark, is a bespoke application designed for the management of utility and infrastructure projects. It integrates Land Referencing seamlessly with industry-standard mapping systems and HM Land Registry databases, streamlining workflows and improving data accessibility.
- Valos: AI-Powered Property Valuation
Valos, a state-of-the-art AI tool, is at the forefront of our industry-leading efforts. It sources data from comprehensive online databases and compiles it into visually appealing reports, drastically reducing administrative tasks. Valos has already contributed to reducing turnaround times for loan security valuations, with plans to expand its capabilities further.
- GoReport for Asset Valuation and Building Consultancy
This mobile document generation tool enhances collaboration through its cloud-based web capabilities. With extensive annual investment in user licences, GoReport ensures our teams can work efficiently from anywhere.
- BT Cloud Work
Moving our telephony systems to the cloud simplifies call handling and provides greater flexibility for our workforce. This system upgrade allows employees to remain connected and productive, whether in the office or in the field.
- beSlick for Workflow Efficiencies
This innovative tool automates repetitive tasks and reduces turnaround times,
enabling our teams to focus on delivering solutions that matter most to our clients.
A Commitment to Responsible AI and Efficiency
Our approach to innovation is measured and deliberate. While we are embracing advanced AI tools, we remain committed to managing risks through our comprehensive AI Usage Policy, ensuring:
- Client data is securely hosted.
- Open model AI is limited to low-risk tasks.
- Human oversight remains central to all processes.
- Clients’ preferences regarding AI use are respected.
We also maintain a monthly working group to evaluate new tools, methods, and technologies, ensuring our progress remains aligned with our values of integrity and responsibility.
Looking Ahead
Through strategic investment and a commitment to innovation, Bruton Knowles is building a future where technology empowers our people, streamlines operations, and delivers outstanding client outcomes.
